Comments on: Office Hours Professional for Medical Office Scheduling http://www.medical-billing-software-info-blog.com/blog/14/office-hours-professional-for-medical-office-scheduling/?utm_source=rss&utm_medium=rss&utm_campaign=office-hours-professional-for-medical-office-scheduling Share medical billing software info and learn about medical billing Wed, 08 Feb 2012 13:35:45 +0000 http://wordpress.org/?v=2.8.6 hourly 1 By: admin http://www.medical-billing-software-info-blog.com/blog/14/office-hours-professional-for-medical-office-scheduling/comment-page-1/#comment-29 admin Mon, 24 Nov 2008 19:09:43 +0000 http://www.medical-billing-software-info-blog.com/blog/11/office-hours-professional-for-medical-office-scheduling.html#comment-29 Re-indexing is always the first thing to try when you see problems in medisoft. If that doesn't help, you can try looking for the appointment in the appointment list. I can't tell you how many times I've heard people complain that either medisoft or office hours is "losing" information. However, as a paid service, what we do is take a backup of the database, install it here, and have the user send us a backup every day. We watch things and when the client claims something is "lost" in office hours or office hours professional, we do research and 99% of the time or more, find that someone moved the appointment. This can happen intentionally, or unintentionally by accidentally clicking and dragging on an appointment and either deleting it or moving it. Re-indexing is always the first thing to try when you see problems in medisoft.

If that doesn’t help, you can try looking for the appointment in the appointment list.

I can’t tell you how many times I’ve heard people complain that either medisoft or office hours is “losing” information. However, as a paid service, what we do is take a backup of the database, install it here, and have the user send us a backup every day. We watch things and when the client claims something is “lost” in office hours or office hours professional, we do research and 99% of the time or more, find that someone moved the appointment.

This can happen intentionally, or unintentionally by accidentally clicking and dragging on an appointment and either deleting it or moving it.

]]> By: Dom http://www.medical-billing-software-info-blog.com/blog/14/office-hours-professional-for-medical-office-scheduling/comment-page-1/#comment-28 Dom Wed, 15 Oct 2008 14:52:46 +0000 http://www.medical-billing-software-info-blog.com/blog/11/office-hours-professional-for-medical-office-scheduling.html#comment-28 Is it possible to lose an appointment in Office Hours? Assuming it was properly entered and saved - can it disappear? Would re-indexing files help solve this? Thanks Is it possible to lose an appointment in Office Hours? Assuming it was properly entered and saved – can it disappear? Would re-indexing files help solve this?
Thanks

]]>